Last Updated: January 18, 2026

1. Introduction

Cedar & Foam Cleaning Co. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our services, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Name and contact information (email address, phone number, mailing address)
Property address and details for cleaning services
Payment information (processed through secure third-party payment processors)
Service preferences and special instructions
Communication history with our team

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and browser type
Pages visited and time spent on pages
Referring website addresses
Device information and operating system

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, schedule, and coordinate cleaning services
To communicate with you about your service requests
To process payments and manage billing
To connect you with qualified subcontractors for service delivery
To improve our services and website functionality
To send service-related notifications and updates
To respond to your inquiries and provide customer support
To comply with legal obligations

4. Sharing Your Information

4.1 With Subcontractors

IMPORTANT NOTICE REGARDING INFORMATION SHARING

To provide cleaning services, we must share certain information with independent subcontractors who will perform the work at your property. This includes:

Your name and contact information
Property address and access instructions
Service requirements and special instructions
Scheduling information

By using our services, you consent to this sharing of information with subcontractors necessary to provide the requested services.

4.2 With Service Providers

We may share your information with third-party service providers who assist us in operating our business, such as payment processors, website hosting services, and customer relationship management tools. These service providers are contractually obligated to protect your information.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can control cookie preferences through your browser settings.

7. Your Rights

Under applicable privacy laws, you may have the following rights regarding your personal information:

Right to access your personal information
Right to correct inaccurate information
Right to request deletion of your information
Right to opt-out of certain communications
Right to data portability

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Cedar & Foam Cleaning Co.

Email: info@cedarfoam.com

Phone: (672) 389-4943

13. Compliance

This Privacy Policy is designed to comply with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation in British Columbia.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.